From Chaos to Clarity at Work

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About The Episode

What does it take to build a workplace culture that can survive rapid growth, constant change, and global expansion? In this insightful episode of Wellness at Work India, Anurag Verma, Head of People & Culture at ShareChat, shares lessons from three decades of leading people and culture across startups, unicorns, and global organizations.

Drawing from his experience at Flipkart, ShareChat, Unifor, and other multinational companies, Anurag explains why culture is not a by-product of success—it is the foundation that enables sustainable growth. He discusses the importance of defining a few non-negotiable values, aligning leadership around a shared purpose, and ensuring that culture scales alongside the business rather than becoming a casualty of hypergrowth.

The conversation also explores leading through uncertainty, managing mergers and acquisitions, coaching founders to transition from operators to leaders, and creating truly inclusive global workplaces. Through practical stories and relatable examples, Anurag highlights how transparency, trust, empathy, and communication become the anchors that help organizations navigate complexity.

One of the strongest messages from the episode is that leadership is not about having all the answers—it is about creating clarity, building trust, and helping people thrive through change.

Key Takeaways

Why culture should drive growth—not follow it.

The importance of defining non-negotiable organizational values.

How leaders can create clarity during uncertainty and change.

Lessons from managing mergers, acquisitions, and global teams.

Why founders must shift from control to trust as organizations scale.

Building inclusive workplaces by respecting cultural differences.

How empathy and execution can coexist in effective leadership.

Why HR leaders must become business partners and culture architects.

About The Podcast Guest

Anurag Verma

Anurag Verma

Anurag is a people and culture leader with over 30 years of experience building high-performance workplaces across startups, unicorns, and global organizations. Currently the Head of People & Culture at ShareChat, he has led transformation, leadership development, and culture initiatives across companies including Flipkart and Unifor. Passionate about coaching leaders and creating people-first organizations, Anurag believes sustainable growth is built on trust, empathy, and strong workplace culture.

Jiya Madan

Jiya Madan

Jiya Madan is a corporate communications and leadership communications professional with over 15 years of experience helping organizations build stronger brands, engage employees, and communicate with impact. As the host of Wellness At Work India, she brings together business leaders, HR experts, and wellness practitioners to explore ideas that create healthier workplaces and stronger leadership.